The number of loss events resulting from natural disasters has been increasing for some years. Insurers have a responsibility to implement sustainable practices and to respond to ongoing social changes and evolving customer expectations in a way that will bring value. This is where Claims can play a key role. Collaboration with Claims supply chain partners, such as disaster recovery provider whose values and practices align will likely bring more benefits among today’s well-informed and value-driven clients.
Modern manufacturing emphasises cost efficient production, which also means minimising the amount of goods one is holding at any one time. Hence, any disruption to the supply chain can bring about business interruption. Lead time on replacement of equipment can result in loss of customers and in some instances result in closure of business. Fortunately, there is an alternative to replacement through disaster recovery and loss mitigation which can also help companies in reaching their Sustainable Development Goals.
Join MSIG Asia, BELFOR, and MSI Thailand Branch in this virtual session and a panel discussion featuring speakers who will share their perspectives on:
- Claims’ key role in response to the changing operating environment
- Building business resilience through recovery & loss mitigation
- Customer journey and the business impact of a Claims supply chain – recovery & loss mitigation that is focused on sustainability
Senior Manager, Claims
Assistant Manager of Non Marine Claims
Mitsui Sumitomo Thailand Branch
Jan P. Mumenthaler
Regional Insurance Lead Asia – Insurance Services Group
International Finance Corporation, Bangkok