COVID-19 - An Opportunity for Benefits Innovation

27 July



COVID-19 has forever changed the way we work. Work From Home is here to stay with its “advantages”. However, flexible working is not risk free. The always-on, always-connected work mode has created fresh challenges for well-being management. As work/life boundaries blur, in addition to poor eating habits, decreased physical activity and related health problems, employees may experience anxiety and burnout. At the same time, COVID-19 has elevated health and well-being to the top of employees’ and employers’ agendas.

What can we do to maximise the perks while mitigating the perils of this new normal? Join us as we explore how to evolve benefits strategies and schemes to help employees achieve ‘work-life harmony’ in a post-COVID world.

At the end of the webinar, you will have learned how the continued evolvement of COVID-19 may impact our daily lives and attitudes towards health and wellness, and benefit from practical tips on how to:

  • Leverage predictive analytics and wellness programmes to improve employee health
  • Achieve greater employee engagement and return on investment in workplace well-being programmes
  • Incentify healthy behaviours for ensuring employees’ resilience and productivity in healthcare crises

Speakers / Moderators

Elaine Lau

Elaine Lau

Chief Corporate Solutions Officer
AIA Hong Kong and Macau

Min Su

Min Su

Head of Health and Wellness Strategy Management
AIA Hong Kong
Frankie Goh

Frankie Goh

Head of Rewards, Asia Pacific
Kelvin Wu

Kelvin Wu

Group Assistant General Manager, Risk Management and Insurance International SOS

Key Takeaways

PARIMA together with AIA and BlackRock explored how organisations can reinvent how they are implementing their Employee Benefits schemes.

The impact of the pandemic has exposed how wellbeing programmes have historically been centered around office-only environments. The current working set-up calls for organisations to adapt their EB strategies in order to address the needs of their employees.

The panel also showed how we can leverage on technology to promote digital social communities, telemedicine, gamification of wellbeing, transform insights into interventions to mitigate foreseeable risks and develop a strategy that fits our existing working environment. Ultimately, the success of an EB programme should be measured not solely on numbers but by how employees actually felt the improvement in their quality of life.

More About The Event

Presentation Deck

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Jeffrey Toh
Jeffrey Toh

Business Risk Consultant, Asia Pacific

FM Global

Jeffrey is a member of FM Global’s Business Risk Consulting (BRC) team in the Asia Pacific region. BRC services take a strategic approach towards helping clients identify the critical processes that drive their businesses and quantify dependencies on those processes. Through Business Impact Analysis (BIA), BRC helps clients to better understand the financial exposures to their businesses, to strengthen business resilience and develop effective risk management strategies.

Jeffrey joined FM Global in September of 2018. Prior to joining FM Global, Jeffrey was a Risk & Compliance Manager in the Group Finance department of The Great Eastern Life Assurance Company Limited, where he specialised in business process improvements and developing risk strategies. Prior to Great Eastern, Jeffrey served as a Corporate Improvement Manager in a publicly listed supply chain management company. He also had experience in performing financial statement audits in a range of industries, during his stint as a Senior Assurance Associate in Deloitte.

As a member of the Business Risk Consulting Group, Jeffrey is primarily responsible for conducting Business Impact Analysis, working in partnership with FM Global clients, to fully identify and quantify the client’s financial exposures as they relate to property and business interruption loss potential. The analysis Jeffrey performs often result in the identification of significant exposures that were previously unknown or not fully understood by the client, which potentially has a material impact to risk management decisions.

Jeffrey holds a Bachelor of Accountancy degree from Nanyang Business School, Nanyang Technological University of Singapore. He is also a certified Chartered Accountant.

Guido Gavio
Guido Gavio

Asia Complex Loss Director


Guido Gavio is the Asia Complex Loss Director for BELFOR Asia. He has more than 22 years of experience in handling restoration projects for companies suffering from losses after a disaster. He joined BELFOR Asia, then known as Relectronic – Remech as a Restoration Engineer in Australia in 1996. He rose through the ranks and was seconded to Thailand for 3 years from 1998 to 2001 before being posted to the regional Headquarters in Asia in 200

Guido studied electrical engineering at the Universidad Technologica de Buenos Aires in Argentina. Upon graduation, Guido worked at the National Institute of Industrial Technology assisting with research programs in the area of superconductors where he gained considerable hands – on experience in developing and building prototypes. Guido then migrated to Australia where he worked for Telstra in the design and construction of the cable and internet network.

Upon completion of the Telstra project, Guido joined Relectronic – Remech. BELFOR Asia has the capability to recover buildings, production lines and other property, following disaster incidents such as fire, explosion, earthquake, typhoon, wind, flooding, rain, water ingress, chemical spills etc.

The company has maintained the market leader position for disaster recovery in Asia for the past 25 years, and is now handling more than 1,600 industrial disaster incidents per year.