Operating In A Complex And Hostile Environment

4 November

Kuala Lumpur

Competency Skills


How can your business remain resilient in an adverse and hostile environment?

Today’s world is facing a growing number of complex and deeply interconnected challenges – from heightened geopolitical and geo-economic tensions, polarized societies, accelerating technological advancement to rapid regulatory changes. The probability of a high-impact event causing reputational damage and disruption to the business cannot be undermined. Having a collaborative approach to risk management can be the key to greater organizational resiliency and growth.

Come join AXA XL in an interactive and engaging session that will help you face these complex challenges head-on and provide the antidote to a hostile business environment.

Speakers / Moderators

Sundeep Khera

Head of Marine, APAC 


Thomas Ng

Thomas Ng

Underwriter, Asia Pacific Global Political Risk, Credit & Bond

Chiew Pei Ru

Senior Underwriter Political Violence

Mark Hadlow

ACII – Senior Claims Specialist, Specialty

Jonathan Holmes

ACII – Head of Marine Hull, South Asia

Jarek Klimczak

Risk Engineer, Marine

Zoe Xie

Client and Distribution Leader, Asia


More About This Event​

Photo Lounge

Thank you for participating in Operating In A Complex And Hostile Environment

We are pleased to share with you several photos taken from the event, and look forward to seeing you again soon!
Jeffrey Toh
Jeffrey Toh

Business Risk Consultant, Asia Pacific

FM Global

Jeffrey is a member of FM Global’s Business Risk Consulting (BRC) team in the Asia Pacific region. BRC services take a strategic approach towards helping clients identify the critical processes that drive their businesses and quantify dependencies on those processes. Through Business Impact Analysis (BIA), BRC helps clients to better understand the financial exposures to their businesses, to strengthen business resilience and develop effective risk management strategies.

Jeffrey joined FM Global in September of 2018. Prior to joining FM Global, Jeffrey was a Risk & Compliance Manager in the Group Finance department of The Great Eastern Life Assurance Company Limited, where he specialised in business process improvements and developing risk strategies. Prior to Great Eastern, Jeffrey served as a Corporate Improvement Manager in a publicly listed supply chain management company. He also had experience in performing financial statement audits in a range of industries, during his stint as a Senior Assurance Associate in Deloitte.

As a member of the Business Risk Consulting Group, Jeffrey is primarily responsible for conducting Business Impact Analysis, working in partnership with FM Global clients, to fully identify and quantify the client’s financial exposures as they relate to property and business interruption loss potential. The analysis Jeffrey performs often result in the identification of significant exposures that were previously unknown or not fully understood by the client, which potentially has a material impact to risk management decisions.

Jeffrey holds a Bachelor of Accountancy degree from Nanyang Business School, Nanyang Technological University of Singapore. He is also a certified Chartered Accountant.

Guido Gavio
Guido Gavio

Asia Complex Loss Director


Guido Gavio is the Asia Complex Loss Director for BELFOR Asia. He has more than 22 years of experience in handling restoration projects for companies suffering from losses after a disaster. He joined BELFOR Asia, then known as Relectronic – Remech as a Restoration Engineer in Australia in 1996. He rose through the ranks and was seconded to Thailand for 3 years from 1998 to 2001 before being posted to the regional Headquarters in Asia in 200

Guido studied electrical engineering at the Universidad Technologica de Buenos Aires in Argentina. Upon graduation, Guido worked at the National Institute of Industrial Technology assisting with research programs in the area of superconductors where he gained considerable hands – on experience in developing and building prototypes. Guido then migrated to Australia where he worked for Telstra in the design and construction of the cable and internet network.

Upon completion of the Telstra project, Guido joined Relectronic – Remech. BELFOR Asia has the capability to recover buildings, production lines and other property, following disaster incidents such as fire, explosion, earthquake, typhoon, wind, flooding, rain, water ingress, chemical spills etc.

The company has maintained the market leader position for disaster recovery in Asia for the past 25 years, and is now handling more than 1,600 industrial disaster incidents per year.