C-Suites Perspectives: How To Navigate Through An Era Of Uncertainty

27 APR



As the world confronts the challenges of COVID-19, organisations are struggling with the multi-dimensional set of risks it has unleashed. These are challenging times for everyone, including risk managers, whose responsibilities and skills are more crucial than ever as a result of the pandemic.

In this current situation, most organisations are prioritising the health and safety of their employees, whilst, looking to adopt strategies that support business continuity and provide the agility required to navigate through a historically challenging environment.

Hear from Gordon Watson, CEO of AXA Asia, Nor Adila Ismail, CRO at PETRONAS and Franck Baron, Chairman of PARIMA as they share their perspectives on how businesses can navigate through these challenging times.

Speakers / Moderator

Gordon Watson

Chief Executive Officer
AXA Asia

Nor Adila Ismail

Chief Risk Officer

Franck Baron


Stacey Huang

Executive Director

Event Summary

PARIMA together with AXA XL & PETRONAS exchanged their viewpoints on their priorities, challenges and expectations of the foreseeable future.

The panel discussed how they are currently balancing their priorities: their people and the business. Each highlighted the human factor of this event, how the pandemic changed the way we work and the adjustments that go with it, the mental and emotional toll that it takes, making employees feel secure upon their return to their offices, and the increased demand in digital learning. That being said, there’s also the need to sustain the business’ activities in order to take care of their people and making the right decisions despite the fast-paced flow of information.

To close of a session with a piece of advice from each for risk managers, the panel encouraged the audience to brace, not for impact, but for turbulent times. They also expressed that traditional methods must be replaced by new risk solutions and reminded the audience that better days are coming; instead of just waiting for it, and to make the best of what we can do today.

More About This Event​​

Cyber INCIDENT Simulation FORUm

Jeffrey Toh
Jeffrey Toh

Business Risk Consultant, Asia Pacific

FM Global

Jeffrey is a member of FM Global’s Business Risk Consulting (BRC) team in the Asia Pacific region. BRC services take a strategic approach towards helping clients identify the critical processes that drive their businesses and quantify dependencies on those processes. Through Business Impact Analysis (BIA), BRC helps clients to better understand the financial exposures to their businesses, to strengthen business resilience and develop effective risk management strategies.

Jeffrey joined FM Global in September of 2018. Prior to joining FM Global, Jeffrey was a Risk & Compliance Manager in the Group Finance department of The Great Eastern Life Assurance Company Limited, where he specialised in business process improvements and developing risk strategies. Prior to Great Eastern, Jeffrey served as a Corporate Improvement Manager in a publicly listed supply chain management company. He also had experience in performing financial statement audits in a range of industries, during his stint as a Senior Assurance Associate in Deloitte.

As a member of the Business Risk Consulting Group, Jeffrey is primarily responsible for conducting Business Impact Analysis, working in partnership with FM Global clients, to fully identify and quantify the client’s financial exposures as they relate to property and business interruption loss potential. The analysis Jeffrey performs often result in the identification of significant exposures that were previously unknown or not fully understood by the client, which potentially has a material impact to risk management decisions.

Jeffrey holds a Bachelor of Accountancy degree from Nanyang Business School, Nanyang Technological University of Singapore. He is also a certified Chartered Accountant.

Guido Gavio
Guido Gavio

Asia Complex Loss Director


Guido Gavio is the Asia Complex Loss Director for BELFOR Asia. He has more than 22 years of experience in handling restoration projects for companies suffering from losses after a disaster. He joined BELFOR Asia, then known as Relectronic – Remech as a Restoration Engineer in Australia in 1996. He rose through the ranks and was seconded to Thailand for 3 years from 1998 to 2001 before being posted to the regional Headquarters in Asia in 200

Guido studied electrical engineering at the Universidad Technologica de Buenos Aires in Argentina. Upon graduation, Guido worked at the National Institute of Industrial Technology assisting with research programs in the area of superconductors where he gained considerable hands – on experience in developing and building prototypes. Guido then migrated to Australia where he worked for Telstra in the design and construction of the cable and internet network.

Upon completion of the Telstra project, Guido joined Relectronic – Remech. BELFOR Asia has the capability to recover buildings, production lines and other property, following disaster incidents such as fire, explosion, earthquake, typhoon, wind, flooding, rain, water ingress, chemical spills etc.

The company has maintained the market leader position for disaster recovery in Asia for the past 25 years, and is now handling more than 1,600 industrial disaster incidents per year.