Post COVID-19: The Future of Risk




Join us for an interactive risk manager only session, where we have invited PARIMA members to share about their roles as Risk Managers in the different industries impacted by COVID-19, and what the future of COVID-19 holds for them.

Hear from risk managers on :

  • Their roles played in this crisis
  • Involvement in strategy setting
  • Future winners and losers post crisis

Speakers / Moderators

Suchitra Narayanan

SVP Enterprise Risk
Lazada Group

Saurabh Verma

Senior Vice President, Chief Insurance
Reliance Industries Ltd

Steve Tunstall

General Secretary

Event Summary

In this Dynamic Huddle, we saw the panelists’ take on the social, mental and digital factor of the pandemic and how they are considering these aspects in their organisations’ risk management efforts.

Here are some key takeaways from the discussion:

  • Risk managers express that in face of challenges brought about by the pandemic, they witness the solidarity of the people in their own organisations coming together to prepare for its effects.
  • Despite the remarkable work being done, many would likely agree that there are consequences that have not been thought through and that we have yet to see the full effects of COVID-19.
  • Organisations should also take action against the impact of the current situation on their employees’ mental health.
  • This crisis could be a trigger for organisations to rethink their supply chain strategies.
  • As for the social effects of the pandemic, we see heightened traffic on digital platforms for day-to-day activities; however it is instinctive for people to go back to physical/traditional platforms.
  • On the silver lining, this is a unique opportunity for risk managers to demonstrate the importance of our roles.

Some thought-provoking questions raised:

  • Will this crisis open the doors for risk managers to be more involved in their organisation’s strategic planning and decision-making?
  • Does this accelerate the move to digitalisation?

More About This Event​​

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Jeffrey Toh
Jeffrey Toh

Business Risk Consultant, Asia Pacific

FM Global

Jeffrey is a member of FM Global’s Business Risk Consulting (BRC) team in the Asia Pacific region. BRC services take a strategic approach towards helping clients identify the critical processes that drive their businesses and quantify dependencies on those processes. Through Business Impact Analysis (BIA), BRC helps clients to better understand the financial exposures to their businesses, to strengthen business resilience and develop effective risk management strategies.

Jeffrey joined FM Global in September of 2018. Prior to joining FM Global, Jeffrey was a Risk & Compliance Manager in the Group Finance department of The Great Eastern Life Assurance Company Limited, where he specialised in business process improvements and developing risk strategies. Prior to Great Eastern, Jeffrey served as a Corporate Improvement Manager in a publicly listed supply chain management company. He also had experience in performing financial statement audits in a range of industries, during his stint as a Senior Assurance Associate in Deloitte.

As a member of the Business Risk Consulting Group, Jeffrey is primarily responsible for conducting Business Impact Analysis, working in partnership with FM Global clients, to fully identify and quantify the client’s financial exposures as they relate to property and business interruption loss potential. The analysis Jeffrey performs often result in the identification of significant exposures that were previously unknown or not fully understood by the client, which potentially has a material impact to risk management decisions.

Jeffrey holds a Bachelor of Accountancy degree from Nanyang Business School, Nanyang Technological University of Singapore. He is also a certified Chartered Accountant.

Guido Gavio
Guido Gavio

Asia Complex Loss Director


Guido Gavio is the Asia Complex Loss Director for BELFOR Asia. He has more than 22 years of experience in handling restoration projects for companies suffering from losses after a disaster. He joined BELFOR Asia, then known as Relectronic – Remech as a Restoration Engineer in Australia in 1996. He rose through the ranks and was seconded to Thailand for 3 years from 1998 to 2001 before being posted to the regional Headquarters in Asia in 200

Guido studied electrical engineering at the Universidad Technologica de Buenos Aires in Argentina. Upon graduation, Guido worked at the National Institute of Industrial Technology assisting with research programs in the area of superconductors where he gained considerable hands – on experience in developing and building prototypes. Guido then migrated to Australia where he worked for Telstra in the design and construction of the cable and internet network.

Upon completion of the Telstra project, Guido joined Relectronic – Remech. BELFOR Asia has the capability to recover buildings, production lines and other property, following disaster incidents such as fire, explosion, earthquake, typhoon, wind, flooding, rain, water ingress, chemical spills etc.

The company has maintained the market leader position for disaster recovery in Asia for the past 25 years, and is now handling more than 1,600 industrial disaster incidents per year.