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Revising Your Business Continuity Plans

13 July



The current global pandemic is interrupting the way that most companies normally operate and business continuity plans are in the spotlight. Have you invoked yours? Did it work as you expected?

This participative webinar provides an opportunity to refresh the fundamentals of business continuity management and join your peers to share experiences and lessons learned from what worked – or perhaps, what did not.

Speakers / Moderators

Stuart Selden

Group Manager, Business Risk Consulting, Asia Pacific
FM Global

Jeffrey Toh

Business Risk Consultant, Asia Pacific
FM Global

Kimberley Pelly

General Manager of Risk and Safety
Queensland Police-Citizens Youth Welfare Association

Suchitra Narayanan

Senior Vice President,
Risk Management
Lazada Group

Key Takeaways

In one of the polls, half of the risk managers in attendance admitted that even when they have BCP in place, the disruption caused by the pandemic was beyond its scope. This session revisited the principles on what makes a business resilient, citing the case example of Qantas Airways and helped the participants re-evaluate how they can improve their BCP strategies.

Stuart Selden and Jeffrey Toh, CA from FM Global highlighted how strategy and culture are at the core of resilience, and how these factors are the foundations of a strong commitment to risk mitigation, support from the Board and group-wide communication & action. The panel also reminded risk managers how this could be an opportunity to demonstrate the value of risk management to the senior leadership.

The speakers, together with PARIMA Board Members Kimberley Pelly and Suchitra Narayanan, addressed these questions from the audience: Is there a new normal on BCP testing and exercise plans? If a company is turning to government intervention to survive, does this have a significant impact on the reputation of the business?

More About This Event​​


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Jeffrey Toh
Jeffrey Toh

Business Risk Consultant, Asia Pacific

FM Global

Jeffrey is a member of FM Global’s Business Risk Consulting (BRC) team in the Asia Pacific region. BRC services take a strategic approach towards helping clients identify the critical processes that drive their businesses and quantify dependencies on those processes. Through Business Impact Analysis (BIA), BRC helps clients to better understand the financial exposures to their businesses, to strengthen business resilience and develop effective risk management strategies.

Jeffrey joined FM Global in September of 2018. Prior to joining FM Global, Jeffrey was a Risk & Compliance Manager in the Group Finance department of The Great Eastern Life Assurance Company Limited, where he specialised in business process improvements and developing risk strategies. Prior to Great Eastern, Jeffrey served as a Corporate Improvement Manager in a publicly listed supply chain management company. He also had experience in performing financial statement audits in a range of industries, during his stint as a Senior Assurance Associate in Deloitte.

As a member of the Business Risk Consulting Group, Jeffrey is primarily responsible for conducting Business Impact Analysis, working in partnership with FM Global clients, to fully identify and quantify the client’s financial exposures as they relate to property and business interruption loss potential. The analysis Jeffrey performs often result in the identification of significant exposures that were previously unknown or not fully understood by the client, which potentially has a material impact to risk management decisions.

Jeffrey holds a Bachelor of Accountancy degree from Nanyang Business School, Nanyang Technological University of Singapore. He is also a certified Chartered Accountant.