Relationship Management is the ability to manage internal and external interactions to provide risk-related services and support the needs of the organisation.
"Even though it seems like our job is to only provide the risk management process and framework to the organization, it actually goes beyond that. It is our job to ensure that the organization gets a grip of what our risks are, how we evaluate them, and that we have the capability to manage the risks. It is also our job to foster a robust risk culture across the organization by communicating, consulting, and cascading matters related to risk management in order to provide and obtain risk management information and to engage in risk dialogue with stakeholders, from the Board level to the lower levels of the organization."
The ability to manage and create interactions to provide service and support, establishing credibility and build relationships with internal and external stakeholders.