Innovation amidst a Hard Insurance Market with Zurich

Mario Greco, CEO of Zurich Insurance with PARIMA Board Member Annacel Natividad as they talk about insider views on how should risk managers prepare for renewal discussions to be on their favour, Zurich’s strategy to mitigate the crisis in the long-term and Mario’s leadership takeaways from 2020 on navigating through this challenging year.

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Competency Skills

Key Takeaways

COVID-19 has shifted the conversations in board rooms around the world and has triggered an awakening to become more vigilant against long-term risks

The pandemic has accelerated digital transformation by two-fold, if not more. This is a common theme expressed by the three CEOs

Businesses are faced with a brand-new set of challenges in 2020; however, that does not mean that we can afford to shove previously existing risks to the side

Companies should rethink how they can unlock the value of their intangible assets

Organisations are historically uncertain when it comes to ART; however, risk managers should start reconsidering non-traditional insurance programmes to keep on top of current and emerging risks

Key tips for risk managers: Maintain strong relationships with stakeholders, remain flexible, ready & organised, and focus on mitigating risks instead of how to cover damages


Burning questions that you want to ask the CEO of a leading global insurer? This is your chance. Having heard from a broker, we round out the opening plenary with a live address from Mario Greco, CEO of Zurich, as he shares his views on the challenges that the current situation presents to risk managers, and how Zurich is helping clients to steer through these troubled waters. Live Q&A will be facilitated by PARIMA Board Member Annacel Natividad, CFO of Pilmico Foods Corporation.


Mario Greco
Mario Greco


Zurich Insurance Group

Annacel Natividad
Annacel Natividad

Chief Finance Officer

Pilmico Foods Corporation


Jeffrey Toh
Jeffrey Toh

Business Risk Consultant, Asia Pacific

FM Global

Jeffrey is a member of FM Global’s Business Risk Consulting (BRC) team in the Asia Pacific region. BRC services take a strategic approach towards helping clients identify the critical processes that drive their businesses and quantify dependencies on those processes. Through Business Impact Analysis (BIA), BRC helps clients to better understand the financial exposures to their businesses, to strengthen business resilience and develop effective risk management strategies.

Jeffrey joined FM Global in September of 2018. Prior to joining FM Global, Jeffrey was a Risk & Compliance Manager in the Group Finance department of The Great Eastern Life Assurance Company Limited, where he specialised in business process improvements and developing risk strategies. Prior to Great Eastern, Jeffrey served as a Corporate Improvement Manager in a publicly listed supply chain management company. He also had experience in performing financial statement audits in a range of industries, during his stint as a Senior Assurance Associate in Deloitte.

As a member of the Business Risk Consulting Group, Jeffrey is primarily responsible for conducting Business Impact Analysis, working in partnership with FM Global clients, to fully identify and quantify the client’s financial exposures as they relate to property and business interruption loss potential. The analysis Jeffrey performs often result in the identification of significant exposures that were previously unknown or not fully understood by the client, which potentially has a material impact to risk management decisions.

Jeffrey holds a Bachelor of Accountancy degree from Nanyang Business School, Nanyang Technological University of Singapore. He is also a certified Chartered Accountant.

Guido Gavio
Guido Gavio

Asia Complex Loss Director


Guido Gavio is the Asia Complex Loss Director for BELFOR Asia. He has more than 22 years of experience in handling restoration projects for companies suffering from losses after a disaster. He joined BELFOR Asia, then known as Relectronic – Remech as a Restoration Engineer in Australia in 1996. He rose through the ranks and was seconded to Thailand for 3 years from 1998 to 2001 before being posted to the regional Headquarters in Asia in 200

Guido studied electrical engineering at the Universidad Technologica de Buenos Aires in Argentina. Upon graduation, Guido worked at the National Institute of Industrial Technology assisting with research programs in the area of superconductors where he gained considerable hands – on experience in developing and building prototypes. Guido then migrated to Australia where he worked for Telstra in the design and construction of the cable and internet network.

Upon completion of the Telstra project, Guido joined Relectronic – Remech. BELFOR Asia has the capability to recover buildings, production lines and other property, following disaster incidents such as fire, explosion, earthquake, typhoon, wind, flooding, rain, water ingress, chemical spills etc.

The company has maintained the market leader position for disaster recovery in Asia for the past 25 years, and is now handling more than 1,600 industrial disaster incidents per year.